Contact Us
Have questions, feedback, or need support? We would love to hear from you!
Get in Touch
Email Us
For all inquiries including support, privacy concerns, legal matters, and partnerships:
contact@ourchapter.appPlease include a clear subject line to help us route your message appropriately:
- Support: "Support - [Your Issue]"
- Privacy/GDPR: "Privacy Request - [Type]"
- Legal: "Legal - [Topic]"
- Partnerships: "Partnership Inquiry"
Quick Links
Response Time
We typically respond to all inquiries within 24-48 hours during business days. For urgent matters, please mark your email as "Urgent" in the subject line.
Frequently Asked Questions
How do I upgrade to the paid tier?
You can upgrade from your dashboard. Navigate to your page settings and click on the upgrade option. Payment is a one-time fee of $19.
Can I get a refund?
Yes! We offer refunds within 7 days of purchase if you haven't published your page yet. See our Terms of Service for full details.
How do I delete my account?
You can delete your account from your account settings page. All your data will be permanently removed within 30 days. This action cannot be undone.
Is my data secure?
Absolutely! We use industry-standard security measures including encryption, secure authentication, and regular security audits. Read our Privacy Policy to learn more about how we protect your data.
Can I use my own domain?
Currently, paid tier users get a custom subdomain (yourname.ourchapter.app). Custom domain support is on our roadmap. Contact us at contact@ourchapter.app if this is important to you!